Polycom P001 Manuel d'utilisateur télécharger pdf (Page 43)

User’s Guide for the Polycom RealPresence Group Series

Polycom, Inc. 39

To contact Polycom Technical Support, go to support.polycom.com.

Enter the following information about your RealPresence group system, then

ask a question or describe the problem. This information helps us to respond

faster to your issue:

• To find your system’s 14-digit serial number, go to > Information >

System Detail or locate the number on the back of the system.

• To find the software version of your system, go to > Information >

System Detail.

• To find active alert messages generated by your system, go to >

Status.

• To find information about your network, go to > Information >

Network.

• Provide any troubleshooting steps that you have already tried.

Polycom Solution Support

Polycom Implementation and Maintenance services provide support for

Polycom solution components only. Additional services for supported

third-party Unified Communications (UC) environments integrated with

Polycom solutions are available from Polycom Global Services and its certified

Partners. These additional services will help customers successfully design,

deploy, optimize and manage Polycom visual communications within their

UC environments.

Professional Services for Microsoft Integration is mandatory for Polycom

Conferencing for Microsoft Outlook, Microsoft Office Communications Server

and Microsoft Lync Server 2010 integrations. For additional information and

details please refer to

http://www.polycom.com/services/professional_services/index.html or

contact your local Polycom representative.

Regulatory Notices

Regulatory notices describe safety and legal considerations for using the

following Polycom RealPresence Group systems:

• Polycom RealPresence Group System 300 (Regulatory Model P001 Group

300)

• Polycom RealPresence Group System 500 (Regulatory Model P001 Group

500)

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Polycom P001 Manuel d'utilisateur Page 43