Polycom DOC2091A Manuel d'utilisateur

Global Management SystemUser Guide

5Chapter 1 Getting StartedGlobal Management System User’s GuideSteps to Deploying Global Management System1. Activate your license. This can b

95Chapter 7 ReportsNetwork Status ReportGlobal Management System User’s GuideVideo Network Status ReportThe table below describes which report feat

96Chapter 7 ReportsDevice TracingGlobal Management System User’s GuideDevice tracing provides diagnostic capabilities in Global Management System.

97Chapter 8 System Conguration Global Management System User’s GuideSystem Conguration OverviewChanging the server congurations can be fo

98Chapter 8 System Conguration Global Management System User’s GuideGroup Administration enables for setting up group permissions. Users of

99Chapter 8 System Conguration Group AdministrationGlobal Management System User’s GuideAdding a Group1. Click on the Add Group button. A

100Chapter 8 System Conguration Group AdministrationGlobal Management System User’s GuideIf an item such as System Management is selected,

101Chapter 8 System Conguration Global Management System User’s GuideOn this screen you will be able to add users to access Global Manageme

102Chapter 8 System Conguration Server PreferencesGlobal Management System User’s GuideOn this screen you will nd the links for Software U

103Chapter 8 System Conguration Global Management System User’s GuideDevice Specic CongurationSelect the desired device type from the pul

104Chapter 8 System Conguration Server PreferencesGlobal Management System User’s GuideDevice Specific ConfigurationFor Polycom Video Endpo

6Chapter 1 Getting StartedGlobal Management System User’s GuideEndpoint setupV-SeriesMake sure the unit is connected to the LAN and is turned on

105Chapter 8 System Conguration Server PreferencesGlobal Management System User’s GuideDevice Tracing CongurationThis new window will set

106Chapter 8 System Conguration Server PreferencesGlobal Management System User’s GuideCDR Maintenance CongurationReport conguration enab

107Chapter 8 System Conguration Global Management System User’s GuideA Remote Alert Notication system has been implemented for 24/7 troubl

108Chapter 8 System Conguration Remote Alert NoticationGlobal Management System User’s GuideEmail NotificationEmail Notication has been e

109Chapter 8 System Conguration Remote Alert NoticationGlobal Management System User’s GuideEmail NotificationMessage Example of ProblemSy

110Chapter 8 System Conguration Remote Alert NoticationGlobal Management System User’s GuideEmail NotificationHere’s an example email that

111Chapter 8 System Conguration Remote Alert NoticationGlobal Management System User’s GuideSNMP ConfigurationFigure 8.4 Conguration >

112Chapter 8 System Conguration Remote Alert NoticationGlobal Management System User’s GuideSNMP ConfigurationNotication CongurationMess

Appendix

114AppendixAppendixGlobal Management System User’s GuideConnecting ViewStations to the LAN Make sure that a LAN cable connected from the local area ne

7Chapter 1 Getting StartedGlobal Management System User’s GuideBefore You Begin• Install at least 1 Rapidport multi-port modem on the Global Ma

115AppendixAppendixGlobal Management System User’s GuideEnabling Global Management System on the iPowerTwo items need to be congured in the iPower sy

116AppendixAppendixGlobal Management System User’s GuideModem Installation for SoundStation VTX 1000 Device SupportThe Global Management System (G

117AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStationGeneral TabThis window displays the following System Ma

118AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStationInterface TabThe type of network connections, associate

119AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStationCall Status TabOn this screen you will nd detailed inf

120AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStationNetwork Stats TabThis window is only active during a ca

121AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStationAdvanced Stats TabThe Advance Network Statistics screen

122AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStation FX and EXAdvanced Stats TabThe Advance Network Statist

123AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViewStationVideo TabAdministrators will be able to view video sent

124AppendixAppendixGlobal Management System User’s GuideSystem Information Window - V-SeriesGeneral TabThis window displays the following System Manag

8Chapter 1 Getting StartedGlobal Management System User’s GuideInstalling Global Management SystemThe software must be installed on a unit which

125AppendixAppendixGlobal Management System User’s GuideSystem Information Window - V-SeriesInterface TabThe type of network connections, associated a

126AppendixAppendixGlobal Management System User’s GuideSystem Information Window - V-SeriesCall Status TabThis table displays the following Call Stat

127AppendixAppendixGlobal Management System User’s GuideSystem Information Window - V-SeriesNetwork Statistics TabThis table displays the following Ne

128AppendixAppendixGlobal Management System User’s GuideSystem Information Window - V-SeriesAdvanced Statistics Tab This table displays the following

129AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViaVideoGeneral TabThis window displays the following System Manag

130AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViaVideoInterface TabThe type of network connections, associated a

131AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViaVideoCall Status TabThe type of network connections, associated

132AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViaVideoNetwork Stats TabThis window is only active during a call.

133AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViaVideoAdvanced Stats TabThe Advance Network Statistics screen co

134AppendixAppendixGlobal Management System User’s GuideSystem Information Window - ViaVideoDetails TabThe type of network connections, associated add

9Chapter 1 Getting StartedGlobal Management System User’s GuideInstalling the Polycom DatastoreThe Polycom Datastore is a data repository for Gl

135AppendixAppendixGlobal Management System User’s GuideSystem Information Window - iPowerGeneral TabThis table displays the following System Manageme

136AppendixAppendixGlobal Management System User’s GuideSystem Information Window - iPowerInterface TabThe type of network connections, associated add

137AppendixAppendixGlobal Management System User’s GuideSystem Information Window - iPowerCall Status TabThis table displays the following Call Status

138AppendixAppendixGlobal Management System User’s GuideSystem Information Window - iPowerNetwork Stats TabThis table displays the following Network S

139AppendixAppendixGlobal Management System User’s GuideSystem Information Window - iPowerAdvanced Stats TabThis table displays the following Advanced

140AppendixAppendixGlobal Management System User’s GuideSystem Information Window - iPowerQoS TabQuality of Service is a set of components that allows

141AppendixAppendixGlobal Management System User’s GuideSystem Information Window - VTX 1000 General TabThis window displays the following System Mana

142AppendixAppendixGlobal Management System User’s GuideSystem Information Window - PathNavigatorGeneral TabField DescriptionSystem Name Title entered

143AppendixAppendixGlobal Management System User’s GuideSystem Information Window - MGCGeneral TabField DescriptionSystem Name Name describing the sel

144AppendixAppendixGlobal Management System User’s GuideSystem Information Window - Web Commander General TabField DescriptionSystem server status A 3

10Chapter 1 Getting StartedGlobal Management System User’s GuideYou may specify a different port if the default port is already in use by anothe

145AppendixAppendixGlobal Management System User’s GuideSystem Information Window - Other DeviceGeneral TabField DescriptionSystem server status A 3-

146AppendixAppendixGlobal Management System User’s GuideSystem Information Window - Video endpointsAlerts TabErrorsThis column will list errors occur

147AppendixAppendixGlobal Management System User’s GuideSystem Information Window - MGCAlerts TabErrorSystem Yes indicates there is a major error occ

148AppendixAppendixGlobal Management System User’s GuideISDN InformationService Prole IdentiersService Prole Identiers (SPIDs) are only allocated

149AppendixAppendixGlobal Management System User’s GuideISDN Cause CodesCause CodeCause Description Denition1 Unassigned number The switch received t

150AppendixAppendixGlobal Management System User’s GuideISDN Cause CodesCause CodeCause Description Denition29Facility rejected The network cannot pr

151AppendixAppendixGlobal Management System User’s GuideISDN Cause CodesCause CodeCause Description Denition63Service or option not available, unspec

152AppendixAppendixGlobal Management System User’s GuideISDN Cause CodesCause CodeCause Description Denition96Mandatory information element is missin

153AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: General SetupGeneral SetupViewStatio

154AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: H.323GatekeeperViewSt

11Chapter 1 Getting StartedGlobal Management System User’s GuideInstallation InstructionsInstalling Global Management SystemYou will be asked to

155AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: H.323QoSViewStation F

156AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: Global AddressServerV

157AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: Global AddressAdvance

158AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: Global AddressDialing

159AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: Global ManagementGMS

160AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: LAN / H.323 :: Global ManagementCont

161AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: Phone/AudioPhone/AudioViewStation Fi

162AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: Video / CameraCamerasViewStation Fie

163AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: Video / CameraCamerasViewStation Fie

164AppendixAppendixGlobal Management System User’s GuideViewStation Admin Setup MenuSystem Info :: Admin Setup :: SecuritySecurityViewStation Field T

12Chapter 1 Getting StartedGlobal Management System User’s GuideInstallation InstructionsFigure 1.6 Installation > Default Web PageInstallati

165AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: General SettingsSystem SettingsV-Series

166AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: General SettingsHome ScreenSettingsV-Se

167AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: General SettingsSecurityV-Series Field

168AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Video Network :: IP NetworkH.323 Settin

169AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Video Network :: IP NetworkFirewallV-Se

170AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Video Network :: ISDN BRI ProtocolISDN

171AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Global ServicesDirectory ServersV-Serie

172AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: MonitorsMonitorsV-Series Field Type Mea

173AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: CamerasCamerasV-Series Field Type Meani

174AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Audio SettingsAudio SettingsV-Series Fi

13Chapter 1 Getting StartedGlobal Management System User’s GuideOverviewGlobal Management System Licenses are based on the number of subscribed

175AppendixAppendixGlobal Management System User’s GuideLine Outputs Level Pull Down MenuSets the volume level for the line with which it is associate

176AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: LAN PropertiesLAN PropertiesV-Series Fi

177AppendixAppendixGlobal Management System User’s GuideWINS Server User Dened Field or Auto Populated with DHCPDisplays the WINS server currently as

178AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Global ServicesDialing RulesV-Series Fi

179AppendixAppendixGlobal Management System User’s GuideV-Series Admin Setup MenuSystem Info :: Admin Setup :: Global ServicesAccount ValidationV-Seri

180AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: General :: Call PreferencesAutomatic AnsweriPower Field

181AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: General :: Logon and SecurityLogoniPower Field Type Mea

182AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: General :: Logon and SecurityLogoniPower Field Type Mea

183AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: General :: Logoff and StandbyLogoffiPower Field Type Me

184AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: General :: MonitorMonitoriPower Field Type Meaning Use

14Chapter 1 Getting StartedGlobal Management System User’s GuideProduct ActivationProper licensing is necessary to operate Global Management Sys

185AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: ISDN :: ISDN CongurationCongurationiPower Field Type

186AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: ISDN :: ISDN BandwidthBandwidthiPower Field Type Meanin

187AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: ISDN :: IMUX SetupIMUX SetupiPower Field Type Meaning I

188AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: ISDN :: Gateway SetupGateway SetupiPower Field Type Mea

189AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: LAN :: LAN CongurationLAN CongurationiPower Field Typ

190AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: LAN :: LAN BandwidthOutgoing Call BandwidthiPower Field

191AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Audio :: Audio PreferencesAudio algorithm for ISDN (H.32

192AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Video :: Video PreferencesVideo AlgorithmiPower Field T

193AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Video :: Cameras and Video Sources :: Main CameraMain Ca

194AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Video :: Camera Control and VCRCamera ControliPower Fiel

iiGlobal Management System User’s GuideCopyright© 2003 Polycom, Inc. All rights reserved.No part of this document may be reproduced or transmitted in

15Chapter 1 Getting StartedGlobal Management System User’s GuideLicensing InformationClick Generate after entering each license number. When ap

195AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Directory :: Directory OptionsDirectory OptionsiPower Fi

196AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Utilities :: File TransferFile TransferiPower Field Typ

197AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Utilities :: Network ManagementNetwork ManagementiPower

198AppendixAppendixGlobal Management System User’s GuideiPower Admin Setup MenuAdmin Tools :: Utilities :: Internal MultipointDefault Multipoint Prefe

199AppendixAppendixGlobal Management System User’s GuideSNMP MIBPOLYCOM-GMS-MIB DEFINITIONS ::= BEGIN IMPORTS Enterprises FROM RFC1155-SMI O

200AppendixAppendixGlobal Management System User’s GuideSNMP MIB- - - - - - - - - - - - -- GMS Node Variables -- - - - - - - - - - - - polycomGMSNu

201AppendixAppendixGlobal Management System User’s GuideSNMP MIB -- - - - - - - - - - - -- -- Trap Denitions -- -- - - - - - - - - - - nodesIna

202AppendixAppendixGlobal Management System User’s GuideCommunication Service Ports used for Polycom Management Software applicationsCommunication acr

203AppendixAppendixGlobal Management System User’s GuideGlobal Management System to / from ViewStation modelDirection Protocol Ports PurposeGlobal Ma

204AppendixAppendixGlobal Management System User’s GuideGlobal Management System to /from Other Devices (EP)Direction Protocol Ports PurposeGlobal Ma

16Chapter 1 Getting StartedGlobal Management System User’s GuideLicensing InformationPremier ServiceGlobal Management System comes with an initi

205AppendixTroubleshooting GuideGlobal Management System User’s GuideRunning Global Management SystemHow do I calculate Greenwich Mean Time offset?Cli

206AppendixTroubleshooting GuideGlobal Management System User’s GuideInstallationManager URLDuring installation I was prompted to enter a URL address

207AppendixTroubleshooting GuideGlobal Management System User’s GuideSystem ManagementCall StatusHow can my video endpoint be in a call when the line

208AppendixTroubleshooting GuideGlobal Management System User’s GuideSearchSearches take a long time. How can I decrease the time it takes to search f

209AppendixTroubleshooting GuideGlobal Management System User’s GuideThe endpoint appears in the Global Directory as a registered entry, however it do

210AppendixTroubleshooting GuideGlobal Management System User’s GuideSoftware UpdateSoftware Update Now doesn’t work. I get the following status: “Fai

211AppendixTroubleshooting GuideGlobal Management System User’s GuidePOLYCOM SupportIf you have any other questions on Global Management System, conta

212IndexIndexGlobal Management System User’s Guidetion Window: Details TabViaVideo 134Device Specic Conguration 102, 103–105, 105Device Tracing 2

213IndexIndexGlobal Management System User’s GuideInformation Window: Interface TabiPower 6, 24, 31, 35, 103, 141Enabling Global Management System 1

214IndexIndexGlobal Management System User’s GuideSNMP Conguration 111–113Reports 23, 24, 98Call Detail Record 86, 87–93Network Status Reports 86

17Chapter 1 Getting StartedGlobal Management System User’s GuideIntroductionIn order to achieve maximum performance and proper operation of Glob

215IndexIndexGlobal Management System User’s GuideSummary Tab 142Video Tab 123VSX7000 124–128System Management 22, 24, 25–36Add System 30, 31–32A

18Chapter 1 Getting StartedGlobal Management System User’s GuideThe server should not be congured with multiple IP addresses. If the machine is

19Chapter 1 Getting StartedGlobal Management System User’s Guideconguration script and Use a proxy server are not checked. If any of these sett

20Chapter 1 Getting StartedGlobal Management System User’s GuideAccessing the Global Management System ConsoleTo access the Global Management Sy

21Chapter 1 Getting StartedGlobal Management System User’s GuideLogging on to Global Management SystemUser name: admin (This is the default user

22Chapter 1 Getting StartedGlobal Management System User’s GuideThe program’s default page is the System Management page. The main navigation on

23Chapter 1 Getting StartedGlobal Management System User’s GuideFeature summary continuedProvisioningPush new conguration settings to a group o

24Chapter 1 Getting StartedGlobal Management System User’s GuideProduct OverviewThe table below shows which Global Management System features su

iiiTable of ContentsGlobal Management System User’s Guide1. Getting Started What’s New...

25Chapter 2 System ManagementGlobal Management System User’s GuideSystem Management OverviewThe System Management window provides a list of Polycom e

26Chapter 2 System ManagementGlobal Management System User’s GuideOverview• The System status of listed endpoints can be seen at a glance• Search f

27Chapter 2 System ManagementGlobal Management System User’s GuideThe table below details what the icons represent for each column in the System Mana

28Chapter 2 System ManagementGlobal Management System User’s GuideColumn header DescriptionErrors and Warnings The number on the icon indicates the n

29Chapter 2 System ManagementGlobal Management System User’s GuideColumn header DescriptionErrors and Warnings cont.WarningsLow BatteryThe battery in

30Chapter 2 System ManagementGlobal Management System User’s GuideModifying the System ListThe utility buttons on the right hand side of the screen a

31Chapter 2 System ManagementGlobal Management System User’s GuideModifying the System ListAdding a SystemUse this feature to add Polycom video endpo

32Chapter 2 System ManagementGlobal Management System User’s GuideModifying the System ListAdding a System Adding a PathNavigator or a WebCommander1.

33Chapter 2 System ManagementGlobal Management System User’s GuideModifying the System ListEditing a SystemNormally, the Global Management System aut

34Chapter 2 System ManagementGlobal Management System User’s GuideModifying the System ListDeleting a SystemWhen a system is deleted from the Global

ivTable of ContentsGlobal Management System User’s Guide4. Software Update Software Update Console...

35Chapter 2 System ManagementGlobal Management System User’s GuideAcknowledge Help Clears help icon and sends a message to the userSend Message Sends

36Chapter 2 System ManagementGlobal Management System User’s GuideManage SystemPolycom Video EndpointsPolycom video endpoints have an embedded web se

37Chapter 2 System ManagementGlobal Management System User’s GuideIPower cont.After launching WebRemote, the password has to be manually entered. Thi

38Chapter 2 System ManagementGlobal Management System User’s GuideThis window contains information specic to the device selected in the System list.

39Chapter 3 Global DirectoryGlobal Management System User’s GuideThe Global Directory allows you to manage an enterprise wide address book serv

40Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory ConsoleAddress Book Pull Down MenuThe Address Book Menu lists

41Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory ConsoleMultiple Address BooksMultiple address books can be st

42Chapter 3 Global DirectoryGlobal Management System User’s GuideModifying the Address BookNew Address BooksUpon installation of the program, t

43Chapter 3 Global DirectoryGlobal Management System User’s GuideModifying Addresses in the Global DirectoryModifying addresses in the Global D

44Chapter 3 Global DirectoryGlobal Management System User’s GuideModifying Addresses in the Global DirectoryAs the administrator, there are thr

vTable of ContentsGlobal Management System User’s GuideSystem Information Window - V-Series...

45Chapter 3 Global DirectoryGlobal Management System User’s GuideModifying Addresses in the Global DirectoryNew AddressesFigure 3.2 Global Dire

46Chapter 3 Global DirectoryModifying Addresses in the Global DirectoryGlobal Management System User’s GuideNew AddressesDetermining video call

47Chapter 3 Global DirectoryModifying Addresses in the Global DirectoryGlobal Management System User’s GuideEditing AddressesEditing a dynamic

48Chapter 3 Global DirectoryModifying Addresses in the Global DirectoryGlobal Management System User’s GuideEditing AddressesEditing a static e

49Chapter 3 Global DirectoryModifying Addresses in the Global DirectoryGlobal Management System User’s GuideDeleting an AddressDynamic entries

50Chapter 3 Global DirectoryGlobal Management System User’s GuideInformation on Importing the DirectoryClick on this button to import a comma-d

51Chapter 3 Global DirectoryGlobal Management System User’s GuideConguration buttonThis window shows how the Global Directory password can be

52Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationGlobal Directory PasswordThe Administration Passw

53Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationAdding LDAP and ILS SupportSupport for your Light

54Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationLDAPOrganizations with remote and international c

11Chapter 1 Getting StartedGlobal Management System User’s GuideWelcome to Polycom® Global Management System™, a client/server software tool des

55Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationConguring the server for LDAP1. From the Global

56Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationConguring your Server to Allow Updates to the Ac

57Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationILSAn Internet Locator Server (ILS) server is a d

58Chapter 3 Global DirectoryGlobal Management System User’s GuideGlobal Directory CongurationConguring the server for ILS1. From the Global

59Chapter 3 Global DirectoryIn order for a ViewStation to auto register with the Global Directory, the ViewStation must be congured to look u

60 Chapter 3 Global DirectoryIn order for an iPower to auto register with the Global Directory, the iPower must be congured to look up the se

61Chapter 3 Global DirectoryGlobal Management System User’s GuideIn order for a ViaVideo to auto register with the Global Directory, the ViaVid

62Chapter 3 Global DirectoryGlobal Management System User’s GuideIn order for a V-Series to auto register with the Global Directory, the V-Seri

System status column now addedModel Type and Software versionFor determining time zone of endpointMonitor Status of Software UpdateSelection ButtonsU

64Chapter 4 Software UpdateGlobal Management System User’s GuideThe table below denes what information is displayed with each column header.Col

2Chapter 1 Getting StartedGlobal Management System User’s GuideWhat’s New?• Full support for VSX3000 and V500• Support for VTX 1000 conference

65Chapter 4 Software UpdateUpdating ViewStation Software Global Management System User’s GuideHow to perform a Software Update1. Congure Softw

66Chapter 4 Software UpdateUpdating ViewStation Software Global Management System User’s GuideUpdate Function1. Choose the option “Now” or “Lat

67Chapter 4 Software UpdateUpdating ViewStation Software Global Management System User’s GuideViewStation Date/TimeChoosing to update your machi

68Chapter 4 Software UpdateUpdating ViewStation Software Global Management System User’s GuideStatusYou can validate your Software Updates by vi

69Chapter 4 Software UpdateUpdating ViewStation Software Global Management System User’s GuideSoftware Update LogEvery time Software Update is p

70Chapter 4 Software UpdateUpdating ViewStation Software Global Management System User’s GuideCancel Software UpdateThe cancel feature allows ca

71Chapter 4 Software UpdateGlobal Management System User’s GuideConguring Your Server for Software UpdateIn the previous version of Global Mana

Provisioning is key to centralized management of your video network. With provisioning, the administrator can simultaneously congure a group of video

73Chapter 5 ProvisioningGlobal Management System User’s GuideHere is a screenshot of the provisioning console.Figure 5.1 ProvisioningProvisioning

74Chapter 5 ProvisioningProvisioning ConsoleGlobal Management System User’s GuideColumn header DescriptionConnectivity Status Green network icon

3Chapter 1 Getting StartedGlobal Management System User’s GuideServer Requirements• 650MHz Intel® Pentium® III or compatible • 128MB RAM (256M

75Chapter 5 ProvisioningGlobal Management System User’s GuideHow to schedule Provisioning1. Select the endpoints by either choosing the Select A

76Chapter 5 ProvisioningProvisioning SchedulerGlobal Management System User’s GuideStatusHere are the possible states that are returned when prov

77Chapter 5 ProvisioningProvisioning SchedulerGlobal Management System User’s GuideProvisioning Log leIf Provisioning shows that the system has

78Chapter 5 ProvisioningGlobal Management System User’s GuideThis screen contains a list of proles that were created and its associated device t

79Chapter 5 ProvisioningProvisioning CongurationsGlobal Management System User’s GuideAdding a profileFigure 5.3 Provisioning > Provisioning

80Chapter 5 ProvisioningProvisioning CongurationsGlobal Management System User’s GuideAdd Profile WindowFigure 5.4 Provisioning > Provisionin

81Chapter 5 ProvisioningProvisioning CongurationsGlobal Management System User’s GuideAdd Prole Window cont.3. Enter the necessary information

82Chapter 5 ProvisioningProvisioning CongurationsGlobal Management System User’s GuideEndpoint Administration SetupThe following menus mirrors t

This feature is used to set up accounts to track endpoint usage time. Accounts can be created for a particular group or department. If the account use

84Chapter 6 Account ManagementGlobal Management System User’s GuideAdding an Account1. Click on Add Account; a pop up window will appear.2. E

4Chapter 1 Getting StartedGlobal Management System User’s GuideSystem RequirementsEndpoint Software RequirementsV-Series Software• All software

85Chapter 6 Account ManagementGlobal Management System User’s GuideIn order for Global Management System to record account usage in Call Detail

86Chapter 7 ReportsGlobal Management System User’s GuideGlobal Management System will generate reports of video endpoint usage. The implementation

87Chapter 7 ReportsGlobal Management System User’s GuideCalll Detail Record IntroductionGlobal Management System will generate call usage reports f

88Chapter 7 ReportsCall Detail RecordGlobal Management System User’s GuideCall Detail Record for Billing The Call Detail Record Feature can be used

89Chapter 7 ReportsCall Detail RecordGlobal Management System User’s GuideGenerating a Call Detail RecordInstructions on creating a report. Details

90Chapter 7 ReportsCall Detail RecordGlobal Management System User’s GuideGenerating a Call Detail Record Generate ReportIf no options are chosen a

91Chapter 7 ReportsCall Detail RecordGlobal Management System User’s GuideInterpreting the ReportFigure 7.3 Call Detail Record > ReportThe order

92Chapter 7 ReportsCall Detail RecordGlobal Management System User’s GuideInterpreting the Report contColumn headerDescriptionChan. cont. NOTEiPowe

93Chapter 7 ReportsCall Detail RecordGlobal Management System User’s GuideExporting Call Detail RecordCall Detail Record can be saved as a comma-de

94Chapter 7 ReportsGlobal Management System User’s GuideVideo Network Status ReportThe Video Network Status Report summarizes details such as how m