Polycom 4300T Manuel d'utilisateur télécharger pdf (Page 85)

Appendix - 1

Appendix

Troubleshooting Tips

This section contains possible solutions to problems regarding the installation

of the 4300T.

I am having trouble reaching the Internet through the 4300T.

We recommend connecting a PC directly (or via a switch) to the LAN port of

the 4300T. The default LAN IP address of the 4300T is 192.168.1.1 so please be

sure that the IP address of the PC is on the same network (eg. 192.168.1.2).

Once you have connected please verify that the IP configuration information

in the Network page is correct. Some other items to try:

• Ping the WAN interface of the 4300T from the attached PC

• Ping the DNS server for your network. Sometimes connectivity problems

occur when the domain name being used cannot be mapped to the proper

IP address.

• Ping a well known address on the Internet.

• Ping the IP address of the remote softswitch or IP PBX.

I do not receive dial tone when going “off hook” or my phone will not register

with the softswitch/IP PBX.

• Verify the configurations on the VoIP ALG page.

• Check that the ALG registration code is configured.

1. Select System.

2. Select registration code.

• Attempt to ping the softswitch using the ping tool in the web GUI.

3. Select System.

4. Select System Overview.

1 2 ... 80 81 82 83 84 85 86 87 88 89 90 ... 117 118

Pas de commentaire

Polycom 4300T Manuel d'utilisateur Page 85