Polycom DOC2585A Manuel d'utilisateur télécharger pdf (Page 154)

Chapter 3- Audio Only Basic Configuration and Operation

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Requesting Help

A participant can request help using the appropriate DTMF code from

his/her touch tone telephone or the endpoint’s DTMF input device. The

participant can request Individual Assistance (default DTMF code *0) or

Conference Assistance (default DTMF code 00).

Participants in Entry Queues who failed to enter the correct destination

conference ID or the conference password will wait for operator

assistance (provided that an Operator conference is active).

Participant who is waiting for User (Operator) Assistance is displayed

with the following icons in the Status column of the Participants pane.

Awaiting Individual Assistance – The participant has requested

the user’s (operator’s) assistance.

Awaiting Conference Assistance – The participant has requested

the user’s (operator’s) assistance for the conference. This usually

means that the RMX user (operator) has been requested to join the

conference.

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Polycom DOC2585A Manuel d'utilisateur Page 154