Polycom Viewstation MP Manuel d'utilisateur

ViewStation™128/512/MP USER’S GUIDE PC/MP/USCvr 6/16/99 4:10 PM Page 1

Table of ContentsxViewStation User’s GuideIMUX Information ...

ViewStation 512/MP100ViewStation User’s GuideDuring a call, the ViewStation 512 and MP displays two circular call progress indicators per available IS

ViewStation 512/MP101ViewStation User’s GuideWhen you first connect the IMUX module to the ViewStation unit and available ISDN lines, the red status l

ViewStation 512/MP102ViewStation User’s GuideHighlight and select the IMUX Information icon and press the SELECT button on the remote to configure you

ViewStation 512/MP103ViewStation User’s GuideOn the Advanced Dialing screen, you can define how each ISDN channel will be dialed. Normally, channels a

ViewStation 512/MP104ViewStation User’s GuideThe Audio Quality Preference screen allows you to choose an audio protocol. G.722 audio delivers higher q

ViewStation 512/MP105ViewStation User’s GuideTo enter SPIDs manually rather than detecting them automatically, enter the numbers for each available li

ViewStation 512/MP106ViewStation User’s GuideMain Calling ScreenIf your ISDN lines are not properly configured, the main calling screen will display a

ViewStation 512/MP107ViewStation User’s GuidePlacing a Call with the ViewStation 512Once you select the Video Call icon, you are ready to make a manua

ViewStation 512/MP108ViewStation User’s Guide4. To select a calling speed, highlight the Speed Indicator Icon, press SELECT, then use the UP and DOWN

ViewStation 512/MP109ViewStation User’s Guide7. To end the call, press the CALL•HANG-UP button on the remote , which takes you to the Call Hangup Choi

ViewStation User’s Guide 11Thank you for purchasing the ViewStation! You will soon discover that videoconferencing is as easy as talking on the teleph

ViewStation 512/MP110ViewStation User’s GuidePlacing a Multi-Point Call with the ViewStation MPTo place a multi-point video call, follow these steps:1

ViewStation 512/MP111ViewStation User’s Guide3. Once the call is connected, press the CALL•HANG-UP button on the remote to get to the Call Hangup Choi

ViewStation 512/MP112ViewStation User’s Guide4. When the following screen appears, highlight the Multi-Site icon and press the SELECT button on the re

ViewStation 512/MP113ViewStation User’s Guide6. When the keyboard disappears from the screen, scroll down to the Speed field. If you want to change th

ViewStation 512/MP114ViewStation User’s Guide8. From the address book, select entries to put in your multi-point address meeting. Highlight the site t

ViewStation 512/MP115ViewStation User’s Guide•Discussion Mode. In Discussion mode, all of the sites can see everyone in the meeting at the same time.

ViewStation 512/MP116ViewStation User’s GuideFollow these steps to switch multi-point meeting modes:1. From the main calling screen, highlight the Sys

ViewStation 512/MP117ViewStation User’s GuideViewStation 512/MP DiagnosticsNetwork StatisticsThe Network Statistics screen describes the video and aud

ViewStation 512/MP118ViewStation User’s GuideCall StatusThe Call Status screen allows you to determine if one or more of the far-site’s ISDN channels

ViewStation 512/MP119ViewStation User’s GuideThe Audio Meter screen indicates the audio level of all audio inputs connected to the ViewStation. Near-E

Getting Started12ViewStation User’s Guide• Remote control•User’s Guide• QuickStart booklet• ReadMe First document• Package labeled “Required Cables” t

ViewStation 512/MP120ViewStation User’s GuideFar-End LoopThe Far-End Loop screen allows you to find out whether or not your audio and video is going o

ViewStation 512/MP121ViewStation User’s GuideViewStation 512/MP SetupYou can change the configuration of your ViewStation 512 or MP at anytime. To mak

ViewStation 512/MP122ViewStation User’s GuideIMUX InformationIf you select the IMUX Information icon, you can select the icons on the following screen

ViewStation User’s Guide123rSymptom Cause SolutionAudioNot enough volume during a call.Volume set too low on the ViewStation.Turn up the ViewStation v

Troubleshooting124ViewStation User’s GuideSymptom Cause SolutionNear-site or far-site can not hear or see the VCR audio.VCR input is not selected.Turn

Troubleshooting125ViewStation User’s GuideSymptom Cause SolutionNetwork and Communications Line Status icons do not go away so video calls cannot be m

Troubleshooting126ViewStation User’s GuideSymptom Cause SolutionIMUX 512 (Inverse Multiplexer)Cannot dial remote system in BONDING 384K callsCall prog

Troubleshooting127ViewStation User’s GuideSymptom Cause SolutionPresentationsWeb browser does not allow showing PowerPoint presentations from the PC t

Troubleshooting128ViewStation User’s GuideSymptom Cause SolutionGeneral ProblemsSlow blinking green light appears on the front of the ViewStation.The

ViewStation User’s Guide129If you are not connected to an internal phone system, called a PBX, you will need to connect the ISDN cables from your View

Getting Started13ViewStation User’s GuideThe Remote ControlThe remote control that came with your ViewStation is an integral part of the unit. It work

ISDN Information130ViewStation User’s GuideOn a Motorola NT1D, you should see the following status lights when your ISDN lines are properly connected.

ISDN Information131ViewStation User’s GuideISDN SwitchesDepending on the type of ISDN lines you are using, your service provider may assign zero, one,

ISDN Information132ViewStation User’s Guide19No answer from user (user alerted)The destination fails to complete the connection within the prescribed

ISDN Information133ViewStation User’s Guide57Bearer capability not authorizedThe caller has requested a bearer capability that the network can provide

ISDN Information134ViewStation User’s Guide95Invalid message, unspecifiedAn invalid message was received, and no standard cause applies. T h i s i s

ViewStation User’s Guide135Aaccessoriesdocument camera, 52second monitor, 51ShowStation IP, 52VCR, 51address bookadding an entry, 37creating multi-sit

Index136ViewStation User’s GuideDdata conferencing 77setup information, 94using a ShowStation IP, 77using NetMeeting, 79DHCP, 54diagnosticsadvanced ne

Index137ViewStation User’s GuideNname of your system, 19network statistics for ViewStation 512 and MP, 117NT-1 (definition), 14NT-1, status indicator

Index138ViewStation User’s GuideSNMP status, 94SoftUpdate application, 82software (on the ViewStation) setup information, 97software upgradesconnectin

Index139ViewStation User’s GuideWweb server (in the ViewStation) 69accessing, 69changing the setup of a ViewStation, 74controlling a system from the w

Getting Started14ViewStation User’s GuideTelevision MonitorsYou can use any size S-Video or composite television monitor with the ViewStation. The siz

Index140ViewStation User’s Guide

Getting Started15ViewStation User’s GuideSetting Up Your ViewStationConnecting the ViewStation is easy. The cable connectors are color-coordinated wit

Getting Started16ViewStation User’s Guide3. Connect the various cables to the back of your ViewStation. For more details, see your QuickStart booklet.

Getting Started17ViewStation User’s Guide5. Wrap the cable tie that came with your ViewStation around all of the cables on the back of the unit so the

Getting Started18ViewStation User’s GuideViewStation Setup ScreensA series of setup screens will appear on your television monitor, beginning with the

Getting Started19ViewStation User’s GuideSystem NameThe System Name screen will ask you to name your ViewStation (up to 34 characters), which will mak

Polycom, Inc.© 1999 Polycom Inc. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electroni

Getting Started20ViewStation User’s GuideISDN Video NumbersOn the ISDN Video Number screen, enter the area or STD code and ISDN number assigned to you

Getting Started21ViewStation User’s GuideIf your service provider gave you these numbers, enter them here. If you do not have these numbers, highlight

Getting Started22ViewStation User’s GuideTelephone NumbersOn the Telephone Numbers screen, enter the number of the telephone that may be connected to

Getting Started23ViewStation User’s GuideTesting the ViewStationOnce you have your ViewStation set up, you can place a test call to one of the numbers

Getting Started24ViewStation User’s Guide

ViewStation User’s Guide25When you turn on your ViewStation, you will be greeted by the main calling screen. The very first time you turn on your View

Placing and Answering Calls26ViewStation User’s GuideThere are three ways to place a video call:• Manually• Speed-dial• From the address bookPlacing a

Placing and Answering Calls27ViewStation User’s Guide2. Use the arrow buttons on the remote to highlight the Speed button on the screen and change the

Placing and Answering Calls28ViewStation User’s Guide7. To end your call, press the CALL•HANG-UP button on the remote. Highlight the Disconnect Video

Placing and Answering Calls29ViewStation User’s GuidePlacing a Speed-Dial CallOnce you have selected the Address Book icon on the main calling screen,

Limitation of Remedies and DamagesPolycom, Inc., its agents, employees, suppliers, dealers and other authorized representatives shall not be responsib

Placing and Answering Calls30ViewStation User’s Guide3. When the call completes and you are using a single-monitor system, the party you called will a

Placing and Answering Calls31ViewStation User’s GuideAdding a Telephone Call to a Video CallIf you have an analog telephone line connected to the back

Placing and Answering Calls32ViewStation User’s Guide3. Once the third party connects, press the NEAR or FAR button on the remote to return to the vid

Placing and Answering Calls33ViewStation User’s GuidePlacing a Telephone CallIn audio telephone calls, your ViewStation acts as a standard speakerphon

Placing and Answering Calls34ViewStation User’s GuideAdding a Video Call to a Telephone CallAnother feature of the ViewStation is that you can add a v

Placing and Answering Calls35ViewStation User’s Guide3. Use the numeric keypad on the remote to enter the number you want to dial. If you are dialing

Placing and Answering Calls36ViewStation User’s Guide5. To end the regular telephone call, press the CALL•HANG-UP button on the remote. Then highlight

ViewStation User’s Guide37The Address Book can be accessed from the Speed-Dial screen. The address book saves you time by allowing you to place calls

Address Book38 ViewStation User’s Guide3. Highlight the New icon and press the SELECT button on the remote.4. The cursor automatically appears in the

Address Book39ViewStation User’s Guide5. When the keyboard disappears from the screen, use the arrow buttons on the remote to scroll down to the Video

Changes or modifications not expressly approved by Polycom could void the user's authority to operate this equipment.1. This equipment complies w

Address Book40 ViewStation User’s Guide2. The number and the speed that you’re dialing will appear at the top of the screen. The call progress indicat

Address Book41ViewStation User’s GuideEditing an Existing Entry in the Address BookFrom the main address book screen, follow these steps to edit an ex

Address Book42 ViewStation User’s Guide3. In the Add/Change Entry screen, an onscreen keyboard will appear. Use the arrow buttons on the remote to hig

ViewStation User’s Guide43You can adjust the pan, tilt and zoom of near- and far-site cameras. You can also enable the camera to track voices automati

Camera and Sound44ViewStation User’s GuidePan and Tilt To adjust the pan or tilt of a camera, use the arrow buttons on the remote. The camera will pan

Camera and Sound45ViewStation User’s GuideTo go to a particular preset:1. Use the NEAR or FAR buttons on the remote to determine which camera’s preset

Camera and Sound46ViewStation User’s GuideTracking to Far-Site Camera PresetsThe ViewStation can control the main camera of a far-site ViewStation.1.

Camera and Sound47ViewStation User’s GuideAdjusting the Sound on the ViewStationThe volume of the ViewStation is indirectly related to the volume on t

Camera and Sound48ViewStation User’s Guide

ViewStation User’s Guide49You can send a live image or snapshot from any local cameras to the participants in a videoconference using the snapshot fea

Underwriters’ Laboratories’ StatementThe system is intended to be powered by a Class 2 power supply [email protected], [email protected] StatementTHE SOFTWARE PR

Snapshots50ViewStation User’s Guide4. Press the SNAPSHOT button on the remote again to send the image to the far site.TIP:To preview your snapshot wit

ViewStation User’s Guide 51The use of the ViewStation can be expanded by connecting other equipment to it. You can connect a second television monitor

Using Accessories52ViewStation User’s GuideUsing a Document CameraYou can use a document camera to take pictures of an object to send to the far-site.

ViewStation User’s Guide53The ViewStation can be connected directly to a PC running Microsoft Windows or to a local area network (LAN) to upgrade soft

Connecting a PC54ViewStation User’s Guide5. Press the right arrow button on the remote to go to the Setup➢LAN/SNMP➢LAN/Intranet screen. 6. If your LAN

Connecting a PC55ViewStation User’s GuideConnecting a PC Directly to a ViewStation with No LAN ConnectionTo connect your ViewStation to a PC that is n

Connecting a PC56ViewStation User’s Guide7. Right-click on Properties. 8. The Network box appears. Select the Configuration tab and then select TCP/IP

Connecting a PC57ViewStation User’s Guide9. Click the Properties button to display the properties of TCP/IP and then select the IP Address tab. Make s

Connecting a PC58ViewStation User’s Guide12. After your PC reboots, open Internet Explorer 3.02 or 4.0 and under the View menu, select Internet Option

Connecting a PC59ViewStation User’s Guide14. The Welcome web page will appear in the web browser on your PC.

Connecting a PC60ViewStation User’s Guide

ViewStation User’s Guide 61The ViewStation allows you to view and present Microsoft PowerPoint 97 slides when it is connected to a PC. You can conduct

Presentations62ViewStation User’s Guide3. The Welcome web page will appear.4. Click on the View a Presentation icon and the slides will appear.

Presentations63ViewStation User’s GuidePresenting SlidesFollow these steps to display a slide presentation on the ViewStation:1. On your PC, open Inte

Presentations64ViewStation User’s Guide3. The Welcome web page will appear.

Presentations65ViewStation User’s Guide4. Click on the Select a Presentation icon and the following web page will appear.

Presentations66ViewStation User’s Guide5. Click on the “Press Here to Select a PowerPoint File” button. A pcPresent application window will prompt you

Presentations67ViewStation User’s Guide8. Click on the PcPresent button and a window will indicate that your slides are being converted to thumbnail s

Presentations68ViewStation User’s Guide

ViewStation User’s Guide69The ViewStation has an embedded web server that allows you to manage your unit from a remote PC on the same local area netwo

ViewStation User’s GuideviiGetting StartedWhat’s In the Box? ...

Remote Management70ViewStation User’s GuideThe following Welcome web page will appear in your browser.

Remote Management71ViewStation User’s GuideClick on the System Information and Management icon and the following Manage System web page will appear. I

Remote Management72ViewStation User’s GuideRunning Diagnostic Tests on a SystemThe Manage System web page contains the setup options for the ViewStati

Remote Management73ViewStation User’s GuideControlling a SystemThe interactive onscreen remote control can be accessed by clicking on the Remote Contr

Remote Management74ViewStation User’s GuideChanging the Setup of a ViewStationIf you click on the Setup System icon on the left side of the Manage Sys

Remote Management75ViewStation User’s GuideRemotely Placing and Participating in Video CallsWhen you click on the Place A Call icon from the Manage Sy

Remote Management76ViewStation User’s Guide

ViewStation User’s Guide77lThe ViewStation is T.120-compliant and supports data conferencing when paired with either a ShowStation IP or NetMeeting. D

Data Conferencing78ViewStation User’s Guide4. From the main calling screen, go to the System Info➢Setup➢Data Conferencing screen.5. Enter the name of

Data Conferencing79ViewStation User’s GuideUsing NetMeeting with a ViewStationMicrosoft NetMeeting is supported in-band through the ViewStation. To us

Table of ContentsviiiViewStation User’s GuideSetting Camera Presets ...

Data Conferencing80ViewStation User’s Guide2. Click on the NetMeeting icon and enter your name in the User Name field of the dialog box (do not use ad

ViewStation User’s Guide81The software on your ViewStation can be upgraded either via ISDN or over your local area network (LAN).Upgrading ViewStation

Upgrading Software82ViewStation User’s GuideUpgrading ViewStation Software over the LANYou can use the Polycom SoftUpdate application to update your s

Upgrading Software83ViewStation User’s Guide7. A dialog box will prompt you for the IP address of your ViewStation. If you have an administration pass

Upgrading Software84ViewStation User’s Guide9. When the ViewStation begins the software upgrade process, the following screen will appear.10. As the s

ViewStation User’s Guide85You can find out everything about your ViewStation by selecting the System Info icon on the main calling screen. If you want

System Information86ViewStation User’s Guide3. To go back to the Diagnostics screen, use the arrow buttons on the remote to highlight the Menu icon an

System Information87ViewStation User’s GuideAdvanced Network StatisticsThe Advanced Network Statistics screen contains information about the status of

System Information88ViewStation User’s GuideColor BarThe Color Bar screen allows you to test the color settings of your television monitor. While you

System Information89ViewStation User’s GuideThe Audio Meter screen indicates the audio level of all audio inputs connected to the ViewStation. Near-En

Table of ContentsixViewStation User’s GuideSystem InformationViewStation Diagnostics ...

System Information90ViewStation User’s GuideFar-End LoopThe Far-End Loop screen allows you to test the communication quality from point to point. Howe

System Information91ViewStation User’s GuideHow to Check the Setup of Your ViewStationThe ViewStation allows you to see your initial configuration whe

System Information92ViewStation User’s GuideGeneral SetupThe General Setup screen contains the basic information regarding your ViewStation. You can c

System Information93ViewStation User’s GuideLAN/SNMPThe LAN/SNMP screen contains information that is of interest to the system administrator. This inf

System Information94ViewStation User’s GuideSNMPIn addition to system administration information, the SNMP Setup screen contains the name of the perso

System Information95ViewStation User’s GuidePhone/AudioThe Telephone & Audio screen contains information about the analog telephone connected to y

System Information96ViewStation User’s GuidePrimary Camera allows you to specify which camera will be selected when the ViewStation is powered on. PIP

System Information97ViewStation User’s GuideSoftware/HardwareThe Software screen contains the serial number for your ViewStation. If you need to upgra

System Information98ViewStation User’s GuideThe Hardware screen contains information about the type of camera inside the ViewStation, the technology i

ViewStation User’s Guide99This section discusses setup and operation that is specific to the ViewStation 512 and MP models. The ViewStation 512 allows