Polycom 1 Manuel d'utilisateur

November 2006 Edition3725-23977-001/AVersion 1.0Administrator’s Guidefor Polycom HDX SystemsVersion 1.0product pic here

Administrator’s Guide Polycom HDX Systemsx

Administrator’s Guide for Polycom HDX Systems7 - 10

8 - 18SecurityScreens that Require the Room Password for AccessThe following illustration shows which screens require the room password.Admin Settings

Administrator’s Guide for Polycom HDX Systems8 - 2Configuring Security OptionsTo set passwords and security options:1. Go to System > Admin Setting

Security8 - 33. Select and configure these settings:Setting DescriptionEnable Remote AccessSpecifies whether to allow remote access to the system by

Administrator’s Guide for Polycom HDX Systems8 - 4Setting the Room and Remote Access PasswordsYou can set the room password to restrict who can config

Security8 - 5Managing User Access to Settings and FeaturesYou can manage user access to settings and features by using passwords and by configuring t

Administrator’s Guide for Polycom HDX Systems8 - 6Configuring Security ModeYou can configure Polycom HDX systems to use Security Mode, which provides

Security8 - 7Enabling AES EncryptionAES encryption is a standard feature on all Polycom HDX systems. When it is enabled, the system automatically enc

Administrator’s Guide for Polycom HDX Systems8 - 8

9 - 19Managing the System RemotelyYou can configure, manage, and monitor the system from a computer using the system’s web interface. You can also use

1 - 11Introducing the Polycom HDX SystemsYour Polycom video conferencing system is a state-of-the-art visual collaboration tool. With crisp, clean vid

Administrator’s Guide for Polycom HDX Systems9 - 2To access the system using the Polycom HDX web interface:1. On a computer, open a web browser.2. In

Managing the System Remotely9 - 3Managing System Profiles with the Polycom HDX Web InterfaceAdministrators managing systems that support multiple app

Administrator’s Guide for Polycom HDX Systems9 - 4Sending a MessageIf you are experiencing difficulties with connectivity or audio, you may want to se

Managing the System Remotely9 - 5Downloading MIBsIn order to allow your SNMP management console application to resolve SNMP traps and display human r

Administrator’s Guide for Polycom HDX Systems9 - 6Keeping your Software CurrentIf you have Internet access and a software key, you can use the web-bas

10 - 110Control DevicesConfiguring Remote Control BehaviorYou can customize the behavior of the remote control to support the users’ environment.To co

Administrator’s Guide for Polycom HDX Systems10 - 2Configuring the Remote Control Channel IDYou can configure the Channel ID so that the remote contro

Control Devices10 - 3Connecting Control and Accessibility EquipmentThe Polycom HDX 9004 provides two serial ports. You can use the RS-232 serial port

Administrator’s Guide for Polycom HDX Systems10 - 4Configuring RS-232 Serial Port SettingsThe Polycom HDX 9004 provides two RS-232 serial ports.1. Go

11 - 111Statistics and DiagnosticsThe Polycom HDX system provides various screens that allow you to review information about calls made by the system

Administrator’s Guide for Polycom HDX Systems1 - 2Positioning the SystemPosition the system so that the camera does not face toward a window or other

Administrator’s Guide for Polycom HDX Systems11 - 2To access the Diagnostics screens on the system:¾ Go to System > Diagnostics. To access the Diag

Statistics and Diagnostics11 - 3Call StatisticsDiagnostic Screen DescriptionCall Status(system only)Displays call type, data speed, and number dialed

Administrator’s Guide for Polycom HDX Systems11 - 4Call Statistics Displays information about the call in progress. In multipoint calls, the Call Stat

Statistics and Diagnostics11 - 5NetworkVideoDiagnostic Screen DescriptionNear End Loop Tests the internal audio encoders and decoders, the external m

Administrator’s Guide for Polycom HDX Systems11 - 6AudioReset SystemDiagnostic Screen DescriptionSpeaker Test Tests the audio cable connections. A 47

Statistics and Diagnostics11 - 7Recent CallsWhen the Call Detail Report setting is enabled, Recent Calls shows a list of up to 99 calls made by the s

Administrator’s Guide for Polycom HDX Systems11 - 8To view and download the CDR via the web interface:1. On a PC, open a web browser.2. In the browser

Statistics and Diagnostics11 - 9Call Direction In — For calls received.Out — For calls placed from the system.Conference ID A number given to each co

Administrator’s Guide for Polycom HDX Systems11 - 10Call Detail Report ArchivesCalls are added to the CDR until the file size reaches 50 KB, which is

Statistics and Diagnostics11 - 11To view and download a CDR archive via the web interface:1. On a PC, open a web browser.2. In the browser address li

Introducing the Polycom HDX Systems1 - 3To power off the Polycom HDX system:¾ Press and hold the power button on the remote control for 2 seconds.¾

Administrator’s Guide for Polycom HDX Systems11 - 12

12 - 112TroubleshootingPlacing a Test CallWhen you finish configuring the system, you can use one of the sample numbers in the directory to test your

Administrator’s Guide for Polycom HDX Systems12 - 2Enabling Basic ModeBasic Mode is a limited operating mode that uses H.261 for video and G.711 for a

Troubleshooting12 - 3Power and Start-up Symptom Problem Corrective actionThe system does not start or respond in any way.The power switch is off. Tur

Administrator’s Guide for Polycom HDX Systems12 - 4ControlsSymptom Problem Corrective actionThe system does not respond to the remote control.No, low,

Troubleshooting12 - 5Access to Screens and SystemsSymptom Problem Corrective actionCannot navigate to Admin screens — System button is not displayed.

Administrator’s Guide for Polycom HDX Systems12 - 6Calling Cannot manage the system remotely.You have not entered the correct password.Enter the corre

Troubleshooting12 - 7System displays a message indicating network congestion when placing an ISDN call immediately after starting the system.This can

Administrator’s Guide for Polycom HDX Systems12 - 8Error message occurs when placing an ISDN (H.320) call.An ISDN cause code is received from the ISDN

Troubleshooting12 - 9DisplaysDialing a remote site in calls above some particular speed does not work. (The call progress circles do not turn green,

Administrator’s Guide for Polycom HDX Systems1 - 4Configuring with the Setup WizardWhen you power on your system for the first time, the setup wizard

Administrator’s Guide for Polycom HDX Systems12 - 10When using multiple monitors, you don’t see what you expect on each monitor.Monitors are not enabl

Troubleshooting12 - 11Graphics are displayed on Monitor 1 at all sites even if a different monitor has been specified for content.At least one site d

Administrator’s Guide for Polycom HDX Systems12 - 12Picture is slow or jerky. The system is receiving video that includes a large amount of motion.A b

Troubleshooting12 - 13CamerasSymptom Problem Corrective actionCamera does not pan or tilt. You are attempting to move a camera that does not have pa

Administrator’s Guide for Polycom HDX Systems12 - 14AudioSymptom Problem Corrective actionNo audio at your site The far site is muted. Look for the fa

Troubleshooting12 - 15The people at the far site cannot hear you.The people at your site are too far from the microphone.Move closer to the microphon

Administrator’s Guide for Polycom HDX Systems12 - 16You can hear yourself on your system’s monitor or external audio system.The far site microphone is

Troubleshooting12 - 17Audio is not in stereo. Microphones at the sending site are not placed correctly.Be sure the microphones are set up as describe

Administrator’s Guide for Polycom HDX Systems12 - 18Voices at the near site sound distorted through the speakers at the near site.The far site has dis

Troubleshooting12 - 19Error IndicationsSymptom Problem Corrective actionThe System Information screen shows “waiting” in the IP Video Number field.Th

2 - 12NetworksThis guide covers network types used worldwide. Please note that not all network types are available in all countries.Getting the Networ

Administrator’s Guide for Polycom HDX Systems12 - 20Using the Restore ButtonYou can use the hardware restore button on the Polycom HDX system to reset

Troubleshooting12 - 21Factory RestoreIf the Polycom HDX system will not start up or develops serious problems after a software update, you can use th

Administrator’s Guide for Polycom HDX Systems12 - 22

A - 1ASystem Back Panel ViewsPolycom HDX 9004 Video Inputs and Outputs Video Inputs 1 and 2: HDCI for camera 1 and camera 2Video Input 3: BNC for VCR/

Administrator’s Guide for Polycom HDX SystemsA - 2Polycom HDX 9004 Audio Inputs and Outputs Polycom HDX 9004 Network/Power Inputs and Outputs Polycom

B - 1BPort UsageYou may need this information when you configure your network equipment for video conferencing.The following table shows IP port usage

Administrator’s Guide for Polycom HDX SystemsB - 21719-Static TCP Gatekeeper RAS (must be bidirectional)1720-Static TCP H.323 call setup (must be bi

C - 1CPathNavigator Errors and Q.850 Cause CodesPathNavigator Error CodesThe following table lists PathNavigator error codes.Code Cause Description150

Administrator’s Guide for Polycom HDX SystemsC - 2157 Gatekeeper ProblemsYour call could not be completed because of an internal error in the gatekeep

PathNavigator Errors and Q.850 Cause CodesC - 3203 Call Rejected The far site system did not accept the call. Check the calling information and try a

Administrator’s Guide for Polycom HDX Systems2 - 2LAN Status LightsThe LAN connector has two lights to indicate connection status and traffic:Configur

Administrator’s Guide for Polycom HDX SystemsC - 4Q.850 Cause CodesThe following table describes codes that the ISDN switch sends to the Polycom HDX s

PathNavigator Errors and Q.850 Cause CodesC - 518 No user responding The destination equipment does not respond to the call, so the connection cannot

Administrator’s Guide for Polycom HDX SystemsC - 643 Access information discardedThe requested access information cannot be provided by the network. T

PathNavigator Errors and Q.850 Cause CodesC - 781 Invalid call reference valueThe remote equipment received a call with a call reference that is not

Administrator’s Guide for Polycom HDX SystemsC - 899 Information element nonexistent or not implementedThe equipment received a message that includes

D - 1DCodes for Remote Control Recording Device ButtonsThe following tables list codes for programming the Polycom remote control to control specific

Administrator’s Guide for Polycom HDX SystemsD - 2DVD Recorder CodesKenwood 1000, 1005LG 1012, 1027Loewe 1090, 1096Magnavox 1001, 1019, 1096Marantz 10

Codes for Remote Control Recording Device ButtonsD - 3VCR Device CodesMitsubishi 1081Panasonic 1000, 1045, 1046Philips 1089, 1091, 1092, 1093, 1094Pi

Administrator’s Guide for Polycom HDX SystemsD - 4Mitsubishi 1097, 1103, 1105, 1109, 1110, 1111, 1124, 1129, 1150NEC 1100, 1101, 1102, 1103, 1109, 111

Codes for Remote Control Recording Device ButtonsD - 5PVR Device CodesBrand Code(s)ABS 1164Alienware 1164CyberPower 1164Dell 1164DirecTV 1126Gateway

Networks2 - 33. Select and configure these settings:Domain Name Displays the domain name currently assigned to the system.If the system does not au

Administrator’s Guide for Polycom HDX SystemsD - 6Systemax 1164Tagar Systems 1164Thomson 1125, 1156Tivo 1122, 1123, 1125, 1126, 1127, 1128, 1156Toshib

E - 1EMultipoint Dialing SpeedsThe following table shows the maximum allowable dialing speeds for the number of sites, including the main site, in a c

Administrator’s Guide for Polycom HDX SystemsE - 2Maximum speeds can be further limited by the communications equipment.8 2 N/A 192 256 384/3848 3 N/A

Regulatory Notices - 1Regulatory NoticesImportant SafeguardsRead and understand the following instructions before using the system: • Close supervisio

Administrator’s Guide for Polycom HDX SystemsRegulatory Notices - 2License RestrictionsTHE SOFTWARE PROGRAMS CONTAINED OR DESCRIBED HEREIN ARE CONFIDE

Regulatory NoticesRegulatory Notices - 3EXCLUSIONS. POLYCOM WILL NOT BE LIABLE UNDER THIS LIMITED WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE TH

Administrator’s Guide for Polycom HDX SystemsRegulatory Notices - 4Regulatory NoticesWarningThis is a Class A product. In a domestic environment, this

Regulatory NoticesRegulatory Notices - 5FCC compliant telephone cords and modular plugs are provided with this equipment. This equipment is designed

Administrator’s Guide for Polycom HDX SystemsRegulatory Notices - 6Regulatory Notices

Regulatory NoticesRegulatory Notices - 7CE Mark LVD and EMC DirectiveThis Polycom HDX system has been marked with the CE mark. This mark indicates co

Administrator’s Guide for Polycom HDX Systems2 - 4Configuring IP SettingsSpecifying H.323 SettingsIf your network uses a gatekeeper, the system can au

Administrator’s Guide for Polycom HDX SystemsRegulatory Notices - 8

Index – 1IndexNumerics6 Mbps MP option key 6-3Aaccessallowing 7-4, 8-3, 8-5levels 7-3, 8-5limiting 1-4, 6-5, 7-3, 7-4, 8-2, 8-3, 8-4, 8-5remote 1-4, 8

Administrator’s Guide for Polycom HDX SystemsIndex–2automatic restart, actions that cause 2-2, 2-3, 8-3Bback panel views A-1, A-2Background Content So

IndexIndex–3camera presetsdeleting 3-18setting 3-18Camera PTZ (setting) 10-4camerasbacklight compensation 3-17configuring 3-12–3-18connecting 3-11cont

Administrator’s Guide for Polycom HDX SystemsIndex–4Confirm Directory Additions Upon Call Disconnect (setting) 6-6Confirm Directory Deletions (setting

IndexIndex–5DNS nameGlobal Directory Server 6-8SIP proxy server 2-8SIP registrar server 2-8system 2-2DNS Servers (setting) 2-3Do Not Disturb (setting)

Administrator’s Guide for Polycom HDX SystemsIndex–6Global Directoryallowing system name to be displayed 6-8configuring to use 6-8copying to local sys

IndexIndex–7Jjitter (call statistics) 11-4KKeypad Audio Confirmation (setting) 10-1kiosk mode 7-3, 8-5LLAN 2-2configuring 2-2connector A-2status light

Administrator’s Guide for Polycom HDX SystemsIndex–8monitorsaspect ratio, specifying 3-2, 3-3, 3-5, 3-6brightness adjustment 3-9burn-in prevention 3-9

IndexIndex–9Ppacket loss (call statistics) 11-4Parity (setting) 10-4Password (setting) 2-9passwordsGlobal Directory 6-8meeting, setting 8-2password-pr

Networks2 - 5To configure the system to use a gatekeeper:1. Go to System > Admin Settings > Network > IP > H.323 Settings.2. Select and

Administrator’s Guide for Polycom HDX SystemsIndex–10QQuality of Service (screen) 2-11, 2-12Quality Preference (setting) 3-17Rrack mounting brackets,

IndexIndex–11securityallowing mixed calls 6-2controlling remote access 8-3, 9-2home screen settings 7-4room monitoring 9-2Security Mode setting 8-6Sys

Administrator’s Guide for Polycom HDX SystemsIndex–12Switch Protocol (setting) 2-18systemconfiguration, initial 1-4name 2-4, 2-5name, displaying 7-4na

IndexIndex–13V.35/RS-449/RS-530 (setting) 2-24V.35/RS-449/RS-530 Serial Status (screen) 11-5V.35/RS-449/RS-530, See also serial V.35/RS-449/RS-530V2IU

Administrator’s Guide for Polycom HDX SystemsIndex–14

Polycom Inc.4750 Willow RoadPleasanton, CA 94588-2708USANo part of this document may be reproduced or transmitted in any form or by any means, electro

Administrator’s Guide for Polycom HDX Systems2 - 6Configuring the System to Use a Gateway A gateway performs code and protocol conversion between H.32

Networks2 - 73. Select and enter a prefix or suffix for each bandwidth you want to allow for gateway calls.Associating prefixes and suffixes with p

Administrator’s Guide for Polycom HDX Systems2 - 8To specify SIP Settings:1. Go to System > Admin Settings > Network > IP > SIP Settings.2

Networks2 - 9Integration with Microsoft Live Communications Server (LCS)Integration with Microsoft LCS allows you to set up a list of LCS contacts, s

Administrator’s Guide for Polycom HDX Systems2 - 10To configure display options for contact list information:1. Go to System > Admin Settings >

Networks2 - 11Specifying Quality of ServiceSet the Quality of Service options for the way your network handles IP packets during video calls. To spec

Administrator’s Guide for Polycom HDX Systems2 - 123. Select and configure these settings on the Bandwidth screen:Configuring the System for Use wit

Networks2 - 13To set up the system to work with a firewall or NAT:1. Go to System > Admin Settings > Network > IP > Firewall.2. Configure

Administrator’s Guide for Polycom HDX Systems2 - 14H.460 NAT Firewall TraversalYou can configure Polycom HDX systems to use standards-based H.460.18 a

Networks2 - 15To enable firewall traversal on a Polycom HDX system:1. Go to System > Admin Settings > Network > IP > Firewall > .2. S

iiiAbout This GuideThe Administrator’s Guide for Polycom HDX Systems is for administrators who need to configure, customize, manage, and troubleshoot

Administrator’s Guide for Polycom HDX Systems2 - 16The diagram below shows a general view of how network interface modules are connected in Polycom HD

Networks2 - 17Serial V.35/RS-449/RS-530 Network Interface Status LightsThe network interface lights are located on the network interface module. Conf

Administrator’s Guide for Polycom HDX Systems2 - 183. Select and configure these settings:PRI Video NumberSpecifies the ISDN number assigned to this

Networks2 - 194. Select and configure these settings:5. Select and configure these settings:6. Select and select a channel to activate or deact

Administrator’s Guide for Polycom HDX Systems2 - 20Configuring the Serial V.35/RS-449/RS-530 Network InterfaceTo configure the V.35/RS-449/RS-530 netw

Networks2 - 214. Select and configure these settings:5. Select and configure these settings:Setting DescriptionST Lets you specify the signaling

Administrator’s Guide for Polycom HDX Systems2 - 226. Select and configure these settings:Connecting to an Analog Phone LineYou can connect an analo

Networks2 - 23Configuring TelephonyTo configure telephony options:1. Go to System > Admin Settings > Network > Telephony.2. Configure these

Administrator’s Guide for Polycom HDX Systems2 - 24Configuring Call PreferencesCall preferences help you manage the network bandwidth used for calls.

Networks2 - 253. Select and configure these settings on the Network Dialing screen:To make the enabled call types available on the Place a Call scr

Administrator’s Guide for Polycom HDX Systemsiv

Administrator’s Guide for Polycom HDX Systems2 - 264. Select and configure these settings:5. Select to go to the Preferred Speeds screens and conf

Networks2 - 27Configuring Dialing Order SettingsIf the call type on the home screen is set to a specific call type, the system does not attempt to pl

Administrator’s Guide for Polycom HDX Systems2 - 28

3 - 13Monitors and CamerasConnecting MonitorsThe following table shows how you can connect monitors to a Polycom HDX system. The monitor connected to

Administrator’s Guide for Polycom HDX Systems3 - 2Configuring Monitor SettingsTo configure monitors:1. Go to System > Admin Settings > Monitors

Monitors and Cameras3 - 33. Select and configure these settings:PIP Specifies PIP (Picture-in-Picture) behavior:•Camera — The PIP window is display

Administrator’s Guide for Polycom HDX Systems3 - 4Video Format Specifies the monitor’s format:•DVI — Select if the monitor is connected to the DVI con

Monitors and Cameras3 - 54. Select and configure these settings:Setting DescriptionMonitor 3 (VCR/DVD)Specifies the aspect ratio for recording.•Off

Administrator’s Guide for Polycom HDX Systems3 - 65. Select and configure these settings:Setting DescriptionMonitor 4 Specifies the fourth monitor’s

Monitors and Cameras3 - 76. Select and configure these settings:Using Dual Monitor EmulationDual Monitor Emulation is designed for rooms or offices

vContents1 Introducing the Polycom HDX Systems . . . . . . . . . . . . . . . . 1-1Setting Up Your System Hardware . . . . . . . . . . . . . . . . .

Administrator’s Guide for Polycom HDX Systems3 - 8Using Dual Monitor Emulation in a CallDuring calls using Dual Monitor Emulation, users can press the

Monitors and Cameras3 - 9• The Polycom HDX system supports up to eight sites in a multipoint call. During calls that include more than four sites wit

Administrator’s Guide for Polycom HDX Systems3 - 10To adjust the monitor for natural color:1. Go to System > Diagnostics > Video.2. Select the c

Monitors and Cameras3 - 11Connecting CamerasPolycom HDX systems provide inputs for multiple PTZ cameras. You can use the RS-232 serial port on the Po

Administrator’s Guide for Polycom HDX Systems3 - 12Configuring Camera Settings and Video Quality OptionsTo configure camera and video settings:1. Go t

Monitors and Cameras3 - 133. Select and configure these settings:Setting DescriptionCamera 2 Specifies the camera’s aspect ratio:•4:3 — Select if y

Administrator’s Guide for Polycom HDX Systems3 - 144. Select and configure these settings:Setting DescriptionCamera 3 Specifies the VCR or DVD playe

Monitors and Cameras3 - 155. Select and configure these settings:Setting DescriptionCamera 4 Specifies the computer or other video source’s aspect

Administrator’s Guide for Polycom HDX Systems3 - 166. Select and configure these settings:Setting DescriptionCamera 5 Specifies the computer or othe

Monitors and Cameras3 - 177. Select and configure these settings:Setting DescriptionFar Control of Near CameraSpecifies whether the far site can pa

Administrator’s Guide Polycom HDX SystemsviUsing Dual Monitor Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator’s Guide for Polycom HDX Systems3 - 18Configuring Camera PresetsCamera presets are stored camera positions that you can create ahead of t

Monitors and Cameras3 - 19Experiencing High-Definition Video ConferencingPolycom HDX systems offer the following high-definition (HD) capabilities:•

Administrator’s Guide for Polycom HDX Systems3 - 20Receiving and Displaying Video in High DefinitionWhen the far site sends HD video, the Polycom HDX

4 - 14Microphones and SpeakersConnecting Audio InputThe following table shows the acceptable input levels and video associations for the audio inputs

Administrator’s Guide for Polycom HDX Systems4 - 2• In large conference rooms, you may need more than one microphone.The following diagram shows micro

Microphones and Speakers4 - 3The following illustrations show microphone placement for different room layouts. After you place the microphones, you w

Administrator’s Guide for Polycom HDX Systems4 - 4Connecting Audio OutputThe following table describes the audio outputs of the Polycom HDX system.Con

Microphones and Speakers4 - 5For best results, place the speakers about 60° apart as seen from the center of the conference table.If you are using a

Administrator’s Guide for Polycom HDX Systems4 - 6Configuring Audio SettingsGeneral Audio SettingsTo configure general audio settings:1. Go to System

Microphones and Speakers4 - 73. Select and enter these settings on the Audio Input screen:4. Select and enter these settings on the Audio Output

ContentsviiVia a Telnet Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-

Administrator’s Guide for Polycom HDX Systems4 - 85. Select and enter these settings on the VCR/DVD screen:6. Select and enter these settings on t

Microphones and Speakers4 - 9If you are in a call with a far site that is sending audio in stereo mode, you can receive in stereo. In multipoint call

Administrator’s Guide for Polycom HDX Systems4 - 10To make a test call in stereo:¾ Select Polycom Austin Stereo from the directory, or enter stereo.po

5 - 15Content and Closed CaptionsYou can present content during calls when you use:• A VCR or DVD player connected directly to a Polycom HDX system• P

Administrator’s Guide for Polycom HDX Systems5 - 2To configure VCR/DVD audio settings for playing a videotape or DVD:¾ Go to System > Admin Setting

Content and Closed Captions5 - 3Connecting Computers to Polycom HDX SystemsYou can connect a computer directly to video input 4 or 5. When you do thi

Administrator’s Guide for Polycom HDX Systems5 - 4The presenter can show PowerPoint® slides, video clips, spreadsheets, or any other type of content f

Content and Closed Captions5 - 5Configuring People On ContentThe People On Content™ option allows you to show yourself on top of content that you are

Administrator’s Guide for Polycom HDX Systems5 - 6Enabling and Calibrating People On Content on the SystemBefore using People On Content, you need to

Content and Closed Captions5 - 7Closed captions are supported between Polycom HDX systems with software version 1.0 or later and Polycom VSX™ systems

Administrator’s Guide Polycom HDX Systemsviii10 Control Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1Configuring Remote

Administrator’s Guide for Polycom HDX Systems5 - 83. Establish a dial-up connection between the computer and the Polycom HDX system.a. Connect a null

Content and Closed Captions5 - 9Via the Web InterfaceClosed captioners can provide captions from inside the conference room, or from a remote locatio

Administrator’s Guide for Polycom HDX Systems5 - 10To supply closed captions for a conference via a Telnet session:1. On a computer, open a command li

6 - 16Calling and AnsweringConfiguring Call SettingsThe Call Settings screens provide access to high-level options for the entire system. For convenie

Administrator’s Guide for Polycom HDX Systems6 - 2Setting the Call Answering ModeTo set the call answering mode:1. Go to System > Admin Settings &g

Calling and Answering6 - 3Configuring Multipoint CallingYou can use your Polycom HDX system to participate in multipoint conferences. Multipoint conf

Administrator’s Guide for Polycom HDX Systems6 - 4Configuring with PathNavigator’s Conference on Demand Feature If your organization uses Polycom’s Pa

Calling and Answering6 - 5To place a cascaded call:1. Create and call a multiple-site entry from the directory, or place calls one at a time to sever

Administrator’s Guide for Polycom HDX Systems6 - 6Creating a Localized System Name with the Web InterfaceLocalized system names are sent to the far si

Calling and Answering6 - 7To download a Polycom HDX system directory to your computer:1. On a computer, open a web browser.2. In the browser address

ContentsixB Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1C PathNavigator Errors and Q.850 Cause Codes . . .

Administrator’s Guide for Polycom HDX Systems6 - 8Configuring the Global DirectoryThe global directory provides a list of other systems that are regis

7 - 17System Location, Appearance, and TonesSetting Date, Time, and LocationYou can update the system with regional settings, including the location-s

Administrator’s Guide for Polycom HDX Systems7 - 23. Select and configure these settings on the Date and Time screen:4. Select and configure these s

System Location, Appearance, and Tones7 - 3Customizing the Home Screen Customize the system functionality according to your users’ needs, skill level

Administrator’s Guide for Polycom HDX Systems7 - 4To design the home screen:1. Go to System > Admin Settings > General Settings > Home Screen

System Location, Appearance, and Tones7 - 54. Select and configure these settings:Displaying Contacts on the Home ScreenSites configured for speed

Administrator’s Guide for Polycom HDX Systems7 - 6To display the contact list home screen:1. Go to System > Admin Settings > General Settings &g

System Location, Appearance, and Tones7 - 7Setting Ring Tones and Alert TonesTo set ring tones and alert tones:1. Go to System > Admin Settings &g

Administrator’s Guide for Polycom HDX Systems7 - 8Screen SaversAdding Screen Saver TextYou can customize the Polycom HDX system to display text when t

System Location, Appearance, and Tones7 - 9Changing the Screen Saver Wait TimeTo change the screen saver wait time:1. Go to System > Admin Setting